MinIO by VSHN
MinIO, managed by VSHN for you.
MinIO is a high-performance, S3 compatible object store. It is built for large scale AI/ML, data lake and database workloads. It is software-defined and runs on any cloud or on-premises infrastructure.
| The user documentation is available under docs.appcat.ch. |
- Availability of the service
Features
Available sizing |
1 or 4 replicas [1] |
|---|---|
No downtime during Maintenance |
[2] |
Unlimited number of object storage buckets |
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Data encryption at rest |
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Guaranteed performance |
[3] |
High availability |
[2] |
Support |
(see Support Plans) |
The following common features are available as well:
Self-Service Instance Provisioning and Configuration |
Service instances can be self-service ordered and are provisioned fully automated in the background. Access to self-service provisioning is provided via custom Kubernetes configuration objects in the Kubernetes cluster or via Open Service Broker API (on request). |
|---|---|
Best-Practice Configuration Management |
Services are configured with best practices and the configuration is updated continuously as we learn improvements during day-2 operations and from the community. Industry standards are used for security configuration and wherever possible TLS encrypted connections are offered by default. |
Maintenance and Security Operations |
Patch updates are applied as they get available. We monitor security information for services and apply zero-day patches or workaround configuration as they become available. |
Data Protection and Recovery |
All services offer a regular backup option. See the service descriptions for more details. |
Service Metrics |
Performance metrics are collected regularly and are available as graphs to the user. The metrics are automatically monitored and acted upon irregularities, see Monitoring and Alerting below. |
Monitoring and Alerting |
Service Level Indicators are monitored and alerted upon. Depending on the service level alerts are automatically handled by a VSHNeer. |
Service Logging |
All logs are collected and are available to debug service errors. |
Support by VSHN or Vendor |
Support for all services are available from VSHN support engineers. Depending on the service, additional support by the software vendor or a third-party might be available. |
Supported versions
We only support the latest MinIO version.
See Active Support Periods of the MinIO project to read about more detailed versions support.
Upgrade Policy
To adhere to the Active Support Periods of the AGPLv3 licensed version, MinIO is continuosly upgraded as new releases are made available.
Service Level Indicator (SLI)
A canary Object Bucket responds to probes from within the same cluster. The service is considered up, if the query succeeds.
Please refer to Service Levels for further information about service levels. Also, check out "What does SLI / SLA / SLO mean?" for more information about these terms.
Incident Prevention
The capacity of the instances are monitored. If a threshold is reached, an automated alert is generated to an alert channel of the customer’s choice.
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The configured storage volume is in danger to run full
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The remaining available connections are in danger to run out
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The memory is in danger to run low
Data Protection
Backups can be configured per instance.
By default, backups happen at 22:00 each day (timezone of the cluster) and 6 backups are kept. This schedule and the retention is configurable.
Backups are implemented with K8up and are encrypted at rest.
Recurring Maintenance
We conduct recurring maintenance tasks on the service to keep it stable and up-to-date.
- Planned Maintenance Activities
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Updating of the base container image with the latest patched version, this causes a service restart.
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If there’s a newer minor version available that does not contain breaking changes, then the service will automatically be updated to that minor version.
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Major upgrades are not automatic.
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Configuration improvements as we learn new best-practices or some configuration proved to be non-optimal.
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- Mandatory Maintenance Activities
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Security issue (CVE) mitigation by updating to a patched version or configuration adjustments, usually causes service restart.
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Regular maintenance on the underlying platform, usually causing up to 2 restarts per replica.
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- Maintenance Windows
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This is an automated recurrence once a week. The day and time can be configured per service instance, whereas by default it is a random time in the night from Tuesday to Wednesday.
Users responsibilities
As a DevOps company, we believe in its collaborative approach. Flawless service is only possible through a sense of responsibility on both sides. Accordingly, we rely on the user to consider the following points:
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Choose reasonably sized resources for the software consuming the service
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Act early when an increase of service usage is foreseen (for example increase resources)
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Rely on best-practices for using the service
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Choose a matching service level for your use-case
Behind the scenes
This service is implemented using the MinIO Community Helm Chart. Service instances are running on the same Kubernetes cluster as the service instance was ordered in.
Pricing
| Service Level | per hour | per 30 days (720h) | Minimum Size |
|---|---|---|---|
CHF 0.08333 |
CHF 60.00 |
1 |
|
CHF 0.25000 |
CHF 180.00 |
4 |
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All prices are per instance size of one.
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Excl. Compute resources.
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These prices are valid starting 2023-12-01 until further notice.
See Pricing for more details.