Legal Documents of VSHN AG Here you’ll find all the important legal documents when working together with VSHN. The source language is always German Deutsch RV - Rahmenvertrag (Docgen) AGB - Allgemeine Geschäftsbedingungen AVV - Auftragsverarbeitungsvertrag (gemäss DSGVO) DSR - Datenschutzrichtlinie NDA - Verschwiegenheitserklärung (Docgen) English FA - Framework Agreement (Docgen) GTC - General Terms & Conditions DPA - Data Processing Agreement (GDPR-compliant) PP - Privacy Policy NDA - Confidentiality agreement (Docgen) Archive Deutsch Service Level Agreement (SLA) von Mai 2020 English Service Level Agreement (SLA) as of May 2020 Support Plans AGB