Servala for Enterprise Private Clouds

Streamline development, reduce operations, ensure compliance, and maintain security while integrating seamlessly with existing infrastructure.

As an enterprise IT organization serving as an internal service provider, you must integrate hundreds of additional services into your governance, security, and billing systems. To streamline this process, consider offering an internal developer platform with self-service capabilities. This platform can run on your existing infrastructure, whether on-premises, in a virtual private cloud, hybrid, or multi-cloud environment.

By providing self-service options for your users, such as Database-as-a-Service, you can empower them to manage their needs efficiently. Your platform will integrate seamlessly with your current provisioning processes, utilizing technologies like Cloud-native Kubernetes API, OpenServiceBroker (OSB) API, and soon, ServiceNow. Additionally, it will be compatible with your Configuration Management Database (CMDB), user management systems, and security and compliance frameworks.

Key features include live metrics and detailed monthly billing reports for each sub-tenant, ensuring transparency and accountability. New services from software vendors can be announced and made available immediately, with no extra integration work required.

Trust and security are paramount, and our solution is backed by Swiss standards, ISO 27001 certification, ISAE 3402 audits, and endorsements from sectors such as finance, healthcare, and government. Operating on a revenue-sharing model, you only pay for the instances your users actively utilize, making it a cost-effective and scalable solution.

Benefits

Reduce operational costs

Leverage the fully automated service provisioning and maintenance processes by Servala to let application teams and other internal stakeholders create and manage services in self-service instead of manually provisioning them.

Ensure compliance & security

Automated provisioning by Servala ensures an audit trail for each service, including updating internal documentation like CMDB, networks, firewalls, etc.

Enhance developer productivity

Servala’s automated provisioning and self-service enable developers to iterate faster, create new test instances themselves, and thus improve software quality.

Faster time to market

Servala’s automated provisioning and self-service enable developers to create compliant services, reducing the time waiting for manual processes and approvals.

Integrate seamlessly with existing infrastructure

Servala leverages existing Kubernetes container platforms and their existing integrations into compute, networking, storage, firewalls, load-balancers, user management (OpenID IAM), role-based access control (RBAC), internal cost allocation, etc.

What you get

  • Technical integration of Servala into your Enterprise infrastructure

  • SLA, Support process and Monitoring observability integration

  • Security and compliance review

  • New service versions and new services on an ongoing basis

Pricing

Servala Integration

To integrate Servala into your Enterprise infrastructure, a one-time effort is required.

Please contact us to learn more and discuss.

Managed Service Fee

VSHN collects a fee for the service usage for:

  • Day-2 operations of the service instance, according to the individual service description and Service Levels, which includes monitoring, logging, metrics, alerts, incident management, etc.

  • Level 2 support for the Enterprise IT organization handling level 1 support. Orchestrating level 3 support with the ISV. Learn more at Support Model.

  • Service maintenance: support new versions of the service, best-practice configuration and feature development

  • Maintenance of the Servala control plane and the Application Deployment Framework

Ongoing Servala operations

To keep the control plane and integrations up-to-date and running, including all day-2 operations work, a minimum amount of recurring revenue has to be committed to.

Please contact us to learn more and discuss.

Integration options

There are several possibilities for integrating Servala into an Enterprise infrastructure. It’s important to note that everything will run on the Enterprise’s infrastructure: the Servala control plane and the actual service instances.

API

We support integration into the Enterprises' control panel via Kubernetes API, Open Service Broker API, and a custom API.

Web Portal

In addition to the API, we offer a web frontend for the Enterprise to order and manage service instances.

Authentication

We support federated authentication using OpenID Connect.

Billing

For billing, we support live billing metrics using a Prometheus-compatible API or monthly CSV billing data exports featuring the tenant ID provided at service creation. Furthermore, we can provide a modern metered billing system based on Odoo.

Compute

We currently support Kubernetes and OpenShift as the compute platform for the Servala.

More information is available at Servala Software. We’re here for you, please contact us to learn more and discuss.

Prerequisites

  • OpenShift or Kubernetes. If you don’t have that yet, we can provide Managed OpenShift.

  • Authentication with OpenID Connect. We can also provide an authentication system, learn more at Keycloak by VSHN.

Behind the Scenes

The Servala control plane is based on Crossplane - The cloud native control plane framework and leverages Project Syn for configuration management.

All integrations we do are based on our framework, which is available at GitHub under vshn/appcat and component-appcat.

Technical documentation is openly accessible:

FAQ

Where does the Servala control plane run?

The control plane all provisioned services run on Kubernetes on your infrastructure. Don’t have a Kubernetes service yet? Managed OpenShift can help get you started.

How do I profit from having the Servala integrated?

You provide your users access to the services; we do the rest, including 24/7 support.